Nuance

Nuance helps organisations provide seamless customer experiences and prevent fraud by replacing outdated authentication and fraud methods with secure biometric authentication and intelligent fraud prevention. 

With Nuance, contact centre and fraud teams detect more fraud, prevent more fraud losses, work more efficiently, uncover more fraud schemes, and contribute directly to the prosecution of criminals. 

• Nuance can detect 90% of fraud at higher accuracy than other approaches, empowering fraud teams to handle 3x more cases and prevent 92% of fraud losses—even while streamlining authentication and improving experiences for legitimate customers and employees. 

• Rather than focusing on specific schemes and systems, we identify the individual behind an attack along with the networks and channels they use. This approach helps Nuance customers identify fraudsters 95% faster and leads directly to the arrest and prosecution of criminals

 https://www.nuance.com/en-gb/omni-channel-customer-engagement/authentication-and-fraud-prevention.html